New Automated Phone System
You can now telephone the surgery 24 hours a day to book, amend or cancel an appointment, using our automated booking system. To request a telephone call back, you no longer need to wait for us to open at 8am. You can book your morning call back anytime from midnight the night before. Listen carefully to the instructions and enter your date of birth and telephone number, when prompted.
Chlamydia testing packs are available free of charge to all 15 to 24 year olds. Please request one from the surgery.
We are pleased to announce the availability of online services with respect to booking, cancelling appointments and ordering repeat prescriptions. New patients can also register with our practice online. More information is available on our website.
Self-certificates should be obtained from your work place or they can be downloaded from http://www.hmrc.gov.uk /forms/sc2.pdf . Only if a period of sickness absence lasts longer than seven days does your employer require a doctor’s certificate. For periods less than seven days you may request a private certificate, but a charge is made for this. If you are being seen by a hospital consultant you don't need to make an appointment with a GP to acquire a sick note, just ask during your hospital appointment.
Out of Hours
For urgent access to a doctor out of surgery opening hours please dial 111 and you will be directed to the appropriate service.
All patients are welcome to attend the patient group which meets at the surgery four times a year. It is an opportunity for patients to discuss the provision of healthcare and suggest any improvements we can make and to discuss any current developments within the surgery
Gluten Free Foods Update
We have been advised that while the Norfolk PCT support the provision of BASIC gluten-free foodstuffs such as bread, pasta, bread-mix and pastry-mixes; FRESH bread can no longer be supplied. Gluten-free products are widely available in supermarkets.
Evening Surgeries You can book an appointment to see a GP from 6:30pm on a Monday evening. This service is for routine (non emergency) appointments only and must be booked at least 2 days in advance.