Noticeboard

Summer Patient Newletter
We now have a new summer edition of our patient newsletter online. Please feel free to have a read in our 'patient newletter section.'

Online Services
We are pleased to announce the availability of online services with respect to booking, cancelling appointments and ordering repeat prescriptions. New patients can also register with our practice online. More information is available on our website.

Sickness Certification
Self-certificates should be obtained from your work place or they can be downloaded from http://www.hmrc.gov.uk /forms/sc2.pdf . Only if a period of sickness absence lasts longer than seven days does your employer require a doctor’s certificate. For periods less than seven days you may request a private certificate, but a charge is made for this. If you are being seen by a hospital consultant you don't need to make an appointment with a GP to acquire a sick note, just ask during your hospital appointment.

Out of Hours
For urgent access to a doctor out of surgery opening hours please use the out of hours service that is provided by Anglian Medical Care (Tel: 01603 488488)

Patients Group
All patients are welcome to attend the patient group which meets at the surgery four times a year. It is an opportunity for patients to discuss the provision of healthcare and suggest any improvements we can make and to discuss any current developments within the surgery

Gluten Free Foods Update
We have been advised that while the Norfolk PCT support the provision of BASIC gluten-free foodstuffs such as bread, pasta, bread-mix and pastry-mixes; FRESH bread can no longer be supplied.  Gluten-free products are widely available in supermarkets.

Evening Surgeries From October 6th you will be able to see a GP from 6:30pm on a Monday evening. This service is for routine (non emergency) appointments only and must be booked at least 2 days in advance.

New Telephone System 
From the 12th of August we will be installing a new phone system. We are keeping 01553 631469 as our main number. The system will answer calls automatically and let you choose which department you wish to speak with.

 

Book & Cancel Appointment

We offer an online service for booking and cancelling appointments online. 

In order to use this service you must register at reception in person first. Each member of your family must have their own password & username. Parents and carers are allowed to book & cancel appointments for their children providing the child has it’s own password & username.

 

Improper use of the internet facilities could lead to the user’s access being withdrawn. This will be at the discretion of the practice.

 

IMPORTANT INFORMATION – PLEASE READ FIRST

The appointments available to book and cancel online are routine 10 minute GP and Nurse Practitioner appointments.  Online appointments are for those problems that you do not feel need immediate attention.

 

THE FOLLOWING TYPES OF APPOINTMENT CANNOT BE BOOKED ONLINE

 

  • Any appointment where you feel you may need more than 10 minutes with a clinician.
  • New patient medication reviews.
  • Medicals.
  • Blood tests.
  • Smears.
  • Health Checks.
  • All specialist clinics:
    • Diabetes.
    • CVD.
    • Women’s health.
    • Minor surgery / joint injections.
    • Smoking cessation.
    • Respiratory.
    • Antenatal & other child clinics.
    • Asthma.
    • Dietitian.
    • Autogenic training.
    • Contraceptive procedures (implanon, coils etc).

 

To make these appointments please call the surgery in the normal way.

 

 

In order to provide the best possible service to our patients not all of our available appointments are bookable online. If you cannot see a suitable appointment please contact the surgery in the normal way.

 


Click here if you agree to the above terms and conditions to login to make or cancel an appointment.