Noticeboard

Summer Patient Newletter
We now have a new summer edition of our patient newsletter online. Please feel free to have a read in our 'patient newletter section.'

Online Services
We are pleased to announce the availability of online services with respect to booking, cancelling appointments and ordering repeat prescriptions. New patients can also register with our practice online. More information is available on our website.

Sickness Certification
Self-certificates should be obtained from your work place or they can be downloaded from http://www.hmrc.gov.uk /forms/sc2.pdf . Only if a period of sickness absence lasts longer than seven days does your employer require a doctor’s certificate. For periods less than seven days you may request a private certificate, but a charge is made for this. If you are being seen by a hospital consultant you don't need to make an appointment with a GP to acquire a sick note, just ask during your hospital appointment.

Out of Hours
For urgent access to a doctor out of surgery opening hours please use the out of hours service that is provided by Anglian Medical Care (Tel: 01603 488488)

Patients Group
All patients are welcome to attend the patient group which meets at the surgery four times a year. It is an opportunity for patients to discuss the provision of healthcare and suggest any improvements we can make and to discuss any current developments within the surgery

Gluten Free Foods Update
We have been advised that while the Norfolk PCT support the provision of BASIC gluten-free foodstuffs such as bread, pasta, bread-mix and pastry-mixes; FRESH bread can no longer be supplied.  Gluten-free products are widely available in supermarkets.

Evening Surgeries From October 6th you will be able to see a GP from 6:30pm on a Monday evening. This service is for routine (non emergency) appointments only and must be booked at least 2 days in advance.

New Telephone System 
From the 12th of August we will be installing a new phone system. We are keeping 01553 631469 as our main number. The system will answer calls automatically and let you choose which department you wish to speak with.

 

Practice History

The Woottons Surgery opened in Spring Cottage in June 1985. Dr.Outred converted the house, which was originally two farm cottages, to accommodate two doctors and a nurse. Initially the reception and office was staffed by two part-time staff and in 1987 our first nurse joined the practice. During 1991 a computer system was introduced with the aim to have all patient records held electronically. In 1993 a large extension was completed and now provides five consulting rooms, two treatment rooms and offices and reception for a total of twenty staff, mainly all part-time.

During the past twenty one years there have been many changes within the Health Service which have affected the Health Authority and The Primary Care Trusts. We have experienced the introduction of a new contract, fundholding, a change to a PMS Practice (Personal Medical Services) and finally another new contract, following the Shipman Enquiry.

The Practice has been very successful and has achieved the targets set by the government. We strive to provide a first class service to our patients and our Patient Surveys have demonstrated a high degree of patient satisfaction. The surveys are shared with the Patient Group and are available for interested patients.